off the Press - News
Reported by AP, with additions.
Extends Support for Windows 98
Just last month,
all the new media sources carried a report that Microsoft would stop
supporting Windows 98 on January 16th 2004, although the software giant
has said it may continue to release security patches for the older operating
system if security problems warrant it.
If you have had the occasion to call Microsoft, you found that they
ceased its free Windows 98 support on July 1, 2003, and began charging
callers US$35 per incident. It was reported that after the January 16th
cut-off date, users would need to consult the Microsoft Web site for
any support help.
Microsoft Corp. has apparently had a change of heart and will extend
support for Windows 98 Windows 98 S.E. and Windows Millennium Edition
through June 30, 2006, the company said Monday. Support for Windows
98 and Windows 98 S.E. had been scheduled to expire on Friday, and for
Windows Me on Dec. 31, but the software giant decided to keep supporting
those systems in large part because some customers in developing countries
were not aware it was ending.
"While we've done
an excellent job communicating our life cycle policy for most of our products,
we have found that we could use more time to communicate those guidelines
in a handful of smaller markets," including Kazakhstan, the Ivory
Coast and Slovenia, Microsoft spokesman Matt Pilla said.
During the extended support period, the company will offer paid phone
support and review security threats to determine whether it will provide
customers with security patches.
About 20 percent of all Windows-based computers still run Windows 95 or
98, according to International Data Corp., a technology market research
firm. Support for Windows 95 ended Dec. 31, 2001.
Since Oct. 15, 2002, Microsoft has offered seven years of support for
its new products. Before that, it offered four.